Frequently Asked Questions

General Questions

What is the OSAP-DANB-DALE Foundation Collaboration?

The Organization for Safety, Asepsis and Prevention (OSAP), the Dental Assisting National Board (DANB), and the DALE Foundation collaborated to develop a comprehensive dental infection prevention and control education program and two professional certifications. 

Education

Certification

Where do I start? Which option is right for me?

If you are interested in learning more about dental infection prevention and control, you can start with the OSAP-DALE Foundation Certificate Program.

Depending on your education, experience, and career goals you may wish to pursue professional certification to be able to add a professional designation after your name:

Why should I pursue any of these programs?

The main reason is for you to demonstrate your current, verified knowledge in dental infection prevention and control – to your employer, to other important stakeholders, and to yourself. A second important reason is to enhance your professional growth – to expand your expertise in dental infection control and demonstrate your knowledge-based competence in these areas. Completing one of these standardized programs will set you apart to employers and patients.

What is the difference between a certificate program, a certification, and a credential?

These words may sound similar, but they have different meanings.

A certificate program is a training or education program on a particular topic. Typically, participants receive a certificate for completing the program. Any required assessment is linked to specific educational learning objectives. Participants do not receive credentials or letters after their name for completing a certificate program.

Certification is a voluntary process by which a non-governmental entity grants a time-limited recognition and use of a credential to an individual after verifying that they have met predetermined and standardized criteria. Typically, certification programs include education and/or experience requirements and passing a certification exam built from a weighted exam outline based on the results of a formal job analysis. Only those who meet all certification requirements (including periodic renewal requirements) are authorized to use a specific certification mark (in this case, DISIPC or CDIPC).

A credential is the umbrella term for licensure, registration, professional certification or anything else that provides the basis for confidence in an individual’s competency or proficiency in a subject area or profession.

 

What is a digital badge?

A digital badge is provided to all those who earn the OSAP-DALE Foundation Certificate, the CDIPC® certification, or the DISIPCTM certification. It is a way for you to showcase your accomplishments. You can share your badge on social media, email it to friends or colleagues, or download your badge as a certificate. You can also add your badge to your resume or email signature. View those who have earned and claimed their digital badges:

 

What if I have more questions?

If you have additional questions, please feel free to contact us.

OSAP-DALE Foundation Certificate Program Questions

How many CE credits will I earn?
Is earning the certificate the same as earning certification?

No, this is a certificate program, not a certification. These words may sound similar, but they have different meanings.

A certificate program is a training or education program on a particular topic. Typically, participants receive a certificate for completing the program. Any required assessment is linked to specific educational learning objectives. Participants do not receive credentials or letters after their name for completing a certificate program.

Certification is a voluntary process by which a non-governmental entity grants a time-limited recognition and use of a credential to an individual after verifying that they have met predetermined and standardized criteria. Typically, certification programs include education and/or experience requirements and passing a certification exam built from a weighted exam outline based on the results of a formal job analysis. Only those who meet all certification requirements (including periodic renewal requirements) are authorized to use a specific certification mark (in this case, DISIPC or CDIPC).

What kind of career opportunities will open for me if I earn the certificate? Will I be eligible to teach infection control in the classroom, in dental offices, or be an infection control consultant?

You will have the necessary knowledge to teach dental staff about the OSHA Bloodborne Pathogens Standard and CDC Guidelines for Infection Control in Dental Health Care Settings. Earning the certificate can also help you demonstrate your dental infection prevention and control knowledge, and potentially help with your advancement in the workplace or credibility with consulting clients.

If I earn the certificate and teach a course on this topic, am I authorized to grant CE credit to course attendees?

State professional regulatory agencies (such as state dental boards) determine eligibility for granting CE units to dental professionals. You can contact your state regulatory agency to determine how you can become a CE provider in your state. They may either approve individual providers themselves, recognize the American Dental Association’s Continuing Education Recognition Program (ADA-CERP), the Academy of General Dentistry’s Program Approval for Continuing Education (AGD-PACE), or any combination of the three.

What’s the difference between successfully completing the OSAP-DALE Foundation Certificate Program and passing the DANB Infection Control (ICE) exam?

The OSAP-DALE Foundation Certificate Program is a comprehensive, baseline educational program. The final assessment questions are linked to the program’s learning objectives.

DANB’s ICE exam, on the other hand, is a stand-alone exam and also a component of three DANB national certification exams (National Entry Level Dental AssistantTM [NELDA®], Certified Dental AssistantTM [CDA®] and Certified Orthodontic AssistantTM [COA®]). Unlike the OSAP-DALE Foundation Certificate Program, DANB’s ICE exam has no eligibility prerequisites. Rather than being linked to learning objectives of a specific course of study, DANB’s ICE exam items are linked to the results of a national job task analysis, a key component of a Content Validation Study of dental assistants and dental assisting educators regarding what dental infection prevention and control duties are performed by dental assistants.

Do I need to renew my certificate annually?

No, since the OSAP-DALE Foundation Certificate Program is an educational program, it has no associated renewal process.

Should more than one person in a dental practice or corporate setting earn the certificate?

Yes! It is highly recommended that any person responsible for infection prevention and control in dental settings, who provides education on this subject to dental team members, or who provides information to dental settings about products and services earn the OSAP-DALE Foundation Certificate.

What achievements can I post in my office or otherwise publicize?

Upon successful completion, you will receive a certificate of completion that you can print and frame. You will also receive a digital badge that you can add to your email signature, share on social media, or add to LinkedIn.

You can also tell people that this accomplishment demonstrates successful completion of a rigorous education program, and you may call yourself a “certificate holder” or say that you “hold a certificate in dental infection prevention and control from OSAP and the DALE Foundation.”

Here is some specific wording you can use:

  • I have completed the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate Program.
  • I earned the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate on [date].
  • I hold a certificate in dental infection prevention and control from OSAP and the DALE Foundation.
  • I am a certificate holder through the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate Program.

The certificate is NOT a professional certification, and no certification mark (letters) may be used after your name, solely based on successfully completing this program.

Does successfully completing the certificate meet any requirements for DISIPC or CDIPC certification?

Yes! 

DISIPC
Completing the OSAP-DALE Foundation Certificate Program is one of a number of requirements to be eligible to take the DISIPC certification exam. Learn more about DISIPC certification.

CDIPC
Completing the OSAP-DALE Foundation Certificate Program is among a number of options that meet or partially meet education requirements to be eligible to take the CDIPC certification exam. Learn more about CDIPC certification.

OSAP-DALE Foundation eHandbook Assessment Questions

Who is eligible to purchase the OSAP-DALE Foundation eHandbook Assessment?

Learners who have successfully completed steps 1 and 2 will be notified via email with instructions on how to purchase the OSAP-DALE Foundation eHandbook Assessment.

What does the eHandbook Assessment cost?

The price for 60-day access to the online eHandbook Assessment is $50.

Why isn’t a learner awarded CE credit for passing the eHandbook Assessment?

While a learner will not be awarded CE for passing the OSAP-DALE Foundation eHandbook Assessment, they will receive their official printable certificate to verify completion of the OSAP-DALE Foundation Certificate Program.

After I buy the eHandbook Assessment, how long do I have to start it?

You have 60 days to launch and complete the eHandbook Assessment.

Where is the eHandbook Assessment administered?

It is a timed assessment, administered through the learner’s computer or mobile device.

How many questions are on the eHandbook Assessment?

There are 55 questions on the eHandbook Assessment.

How much time do I have to complete the eHandbook Assessment?

You will have a total of 60 minutes to answer all questions, and you must complete the eHandbook assessment in one sitting.

Can I skip questions in the OSAP-DALE Foundation eHandbook Assessment and come back to them, or go back to a previous question to change my answer?

Yes, you may skip questions and return to them later; you may also return to a prior question and revise your answer, during the 60 minutes allotted to test.

What do I need to know to pass the eHandbook Assessment?

To pass the OSAP-DALE Foundation eHandbook Assessment, you must have an in-depth understanding of the contents, resources and references covered in steps 1 and 2:

This includes knowing the information in these materials:

  • CDC Guidelines to Infection Control in Dental Healthcare Settings (2003)
  • CDC Summary of Dental Infection Prevention Practices: Basic Expectations for Safe Care (2016)
  • OSHA Bloodborne Pathogens Standard (1910.1030)

Each eHandbook Assessment question is linked to a specific learning objective in the OSAP-DALE Foundation Dental Infection Prevention and Control eHandbook (PDF).

How many questions do I need to get correct in order to pass the eHandbook Assessment?

You must answer about 75% of the questions correctly in order to pass. The assessment will be scored based on the number of questions answered. Any questions left blank will receive 0 points.

Can I retake the eHandbook Assessment more than once?

If you pass the eHandbook Assessment, you may not retake it, even if you have more time in your access window.

If you do not pass, you may retake the eHandbook Assessment one more time during your 60-day eHandbook Assessment access period.

If you do not pass after two attempts, you can repurchase the eHandbook Assessment for $50 to receive a new 60-day access period and be allowed two more attempts to pass the assessment.

If you do not pass the eHandbook Assessment after these four attempts, you must remediate through additional education, which is still to be determined.

If I don’t access my eHandbook Assessment within the time period or if I change my mind about this purchase, can I request a refund?

According to the DALE Foundation’s product agreement, which you agree to upon product purchase, all education and assessment purchases are nonrefundable. The eHandbook Assessment access time is firmly established. It is your responsibility to be aware of your access period and to complete the eHandbook Assessment within that access period.

How do I know how much time I have left in my 60-day window?

Within your DALE Foundation account, go to the Payment History tab. The date on the payment for the eHandbook Assessment is the date your 60-day window begins. If you purchased the eHandbook Assessment as part of a package, the date you received the email notifying you that the eHandbook Assessment was added to your account is the date your 60-day window begins.

After I pass the OSAP-DALE Foundation eHandbook Assessment, what do I receive?

You will receive a congratulations email with information about how to download and print a certificate that includes your name, that you have successfully completed all three steps of the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate Program, the date you earned this certificate and how you can publicize this achievement.

What can I tell people once I earn the OSAP-DALE Foundation Certificate?

You can tell people that this accomplishment demonstrates successful completion of a rigorous education program, and you may call yourself a “certificate holder” or say that you “hold a certificate in dental infection prevention and control from OSAP and the DALE Foundation.”

Here is some specific wording you can use:

  • I have completed the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate Program.
  • I earned the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate on [date].
  • I hold a certificate in dental infection prevention and control from OSAP and the DALE Foundation.
  • I am a certificate holder through the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate Program.

The OSAP-DALE Foundation Certificate is an educational certificate program, NOT a professional certification, and no certification mark (letters) may be used after your name, solely based on successfully completing this program.

DISIPCTM/CDIPC® Certification Questions

Who is eligible to earn DISIPC certification?
DISIPCTM certification is intended for:

  • Dental practice managers
  • Sales representatives, customer service personnel, service technicians, and other professionals who work for the companies that manufacture or distribute products, equipment, or services to the dental profession who are not healthcare professionals*
  • Those who are not healthcare professionals* who investigate or inspect dental settings for compliance with federal infection prevention and control guidelines and standards on behalf of government, regulatory, accrediting, or public health authorities

To learn more about the eligibility requirements, download the DISIPCTM brochure (PDF).

*Healthcare professionals (e.g., D.D.S.; D.M.D.; RDH; certified, registered and/or licensed dental assistant; or licensed, registered or certified healthcare professional).

Who is eligible to earn CDIPC certification?
CDIPC® certification is intended for:

  • All dental team members who perform infection prevention and control in a dental setting
  • Supervisors or educators of those who perform infection prevention and control
  • Healthcare professionals* who inspect or investigate dental settings for compliance with federal infection prevention and control guidelines and standards on behalf of government, regulatory, accrediting, or public health authorities

To learn more about the eligibility requirements, download the CDIPC® brochure (PDF).

*Healthcare professionals (e.g., D.D.S.; D.M.D.; RDH; certified, registered and/or licensed dental assistant; or licensed, registered or certified healthcare professional).

What topics are covered on the exam?
Each certification exam has its own exam outline and suggested references.

Certified in Dental Infection Prevention and Control® (CDIPC®)

Dental Industry Specialist in Infection Prevention and ControlTM (DISIPCTM)

What kind of documentation do I have to submit to apply?

Each certification exam has its own eligibility requirements and required documentation.

Certified in Dental Infection Prevention and Control® (CDIPC®)

Dental Industry Specialist in Infection Prevention and ControlTM (DISIPCTM)

  • The eligibility requirements and required documentation for the DISIPC exam are currently being finalized and will be published this summer.
Where can I take the certification exam(s)?

The exams can be taken in person at Pearson VUE testing centers or through online proctoring. Learn more about these two options and which one is right for you. 

What can I expect at the in-person testing site?

You will need your government-issued ID, which must match the name on your test administration notice. Personal items, such as cell phones, purses, and bags, or study materials are not allowed in the room where the exam is administered. If necessary, a locker will be available to you at the testing site.​ Watch this video to learn more about what to expect on exam day.

What can I post or publicize if I pass the exam?

If you pass* the DISIPCTM and/or CDIPC® exam you may list the certification after your name, on your resume, LinkedIn profile, professional biography, email signature, and anywhere else your name is listed professionally.

Here are some examples of how you can list your CDIPC certification:

• Jane Smith, CDIPC®
• I hold CDIPC® certification.
• I earned CDIPC® certification in 2022.
• I have been CDIPC® certified since 2022.

Here are some examples of how you can list your DISIPCTM certification:

• Jane Smith, DISIPCTM
• I hold DISIPCTM certification.
• I earned DISIPCTM certification in 2022.
• I have been DISIPCTM certified since 2022.

*must also maintain certification by meeting OSAP-DANB Recertification Requirements (PDF) 

If I earn DISIPC and/or CDIPC will I be “OSHA certified?”

Contrary to popular belief, OSHA does not actually certify workers and you cannot get “OSHA certified”. Courses and trainers are considered OSHA “authorized”, and students receive course completion cards, but anyone claiming to be “OSHA certified” would be mistaken. 

To become an authorized trainer, you must complete the OSHA Outreach Training Program. The OSHA Outreach Training Program is entirely voluntary and not required to meet OSHA training requirements. You can read more about it in the Training Requirements in OSHA Standard (PDF) document.

How do I maintain certification?
To meet national and international accreditation standards for all professional certification programs, especially those used to protect the public, individuals must maintain the certification they originally earned by completing recertification requirements. Both DISIPCTM and CDIPC® require recertification to remain authorized to use their certification marks. Download the recertification requirements (PDF).
I hold an infection control certification from another organization. How are these certifications different?

The DISIPCTM and CDIPC® certifications offer the only infection control certifications specifically for oral healthcare. The following organizations offer nationally- and/or internationally accredited infection control related certifications that meet partial requirements to earn CDIPC® certification through pathway 2, including:

Learn more by downloading the CDIPC® certification brochure (PDF).

Can an individual who lives outside of the U.S. take the certification exams?

DANB contracts with Pearson VUE to deliver its exams electronically at secure, proctored testing centers across the U.S. and Canada, as well as some sites affiliated with the U.S. Department of Defense in other countries. DISIPCTM and CDIPC® certification exams will be administered at these Pearson VUE testing centers currently contracted by DANB. Pearson VUE has testing centers in other parts of the world, which may be able to be added to the current list of DISIPCTM and CDIPC® testing centers, pending comparison of test security and site administrator training protocols at these other sites. We encourage candidates who qualify to take the DISIPCTM and/or CDIPC® exams to contact DANB to indicate in which non-U.S./Canada city and country they are interested in testing, and staff will investigate options. Because of differential costs to administer U.S. exams at these sites, additional fees will apply.